FAQ
HOW DO I FIND NO RELATION?
No Relation is located within Shore Leave, a tropical bar located at 11 William E. Mullins Way (William E. Mullins Way is the small street that connects Harrison Ave. & Washington St. across from Whole Foods driveway). When you enter, walk down the stairs to Shore Leave and check-in at the host stand. They can direct you to No Relation.
I have a dietary restriction/celiac. Can you accommodate a vegetarian diet?
No Relation can be entirely gluten-free with a few small adjustments. We are unable to accommodate fin-fish allergies or vegetarians/vegans. But we do accommodate all allergies to crustaceous, bivalves and mollusks. Please let us know if you have any allergies or restrictions when you make your reservation. We will also ask about allergies when you join us for your reservation in the event there have been any new additions to the menu. If you prefer less rice or no rice please also let the chefs know as this is something they can also accommodate. Please note that the most of the fish on our menu is served raw or undercooked.
How do I make a reservation? What does the reservation include?
To make a reservation, visit norelationboston.com to check availability and submit your credit card to hold your seats. We open reservations 30 days in advance for two seatings a night, 6 pm or 8:30 pm. Reservations go live for booking at midnight. Currently, we have seatings 7 days a week. If you are waiting for a specific date, it is best to have an OpenTable profile and reserve in advance. The space is small, and seating is limited. Weekends tend to fill up quickly, and a pre-existing profile streamlines the reservation process.
Reservations at No Relation are a two-hour experience. No Relation serves an omakase menu of up to 14 courses. The menu is $150 with a 22% administrative fee totaling $183 before tax. All taxes and fees are paid along with the omakase, as well as any add-ons like beverage and extras food items, in-house on the day of the reservation. Beverages, pairings and extra food items will be offered in-house. Gratuity is included in the administrative fee and is not accepted at No Relation. The administrative fee is added to every purchase at No Relation.
Why do I need a credit card for a reservation?
Reservations for omakase experience at No Relation are secured with credit cards in accordance with our policies and due to our small size and the sourcing of our products. Please note, your reservation is NOT processed until you have provided credit card information.
How do I cancel or change a reservation?
You can change or cancel your reservation outside 48 hours prior to the experience. There is a $75 per person fee for changes and cancellations within 48hours of the reservation. A full charge of $195.81 per person will be processed for no-shows. $75 fee and full charge fees are transferred to physical gift card available for in-person pick up for 2 weeks.
Please email us at info@norelationboston.com or leave a voice message by calling the restaurant at 617-530-1772 for ANY changes to reservations.
If you are canceling within 48 hours of your reservation you MUST contact us if you consider a refund or a transfer. If we can fill your seats with our waitlist we will refund your experience but there are no guarantees that we will be able to do so. If we cannot fill the seats, we cannot offer a refund.
You may gift or transfer seats to others.
All refunds typically take 5–10 business days.
CANCEL FOR ILLNESS?
If your cancellation is inside of the 2 day window we typically do not offer a refund or a rebooking; however, we do understand that in the era of COVID dining out can get complicated and as a courtesy if you can provide us with a positive COVID test we will happily reschedule you to another date and put your initial payment towards that date.
We apologize for even asking for this, however, we’ve found that testing positive for COVID is the oft-used reason for cancellation in a frequency outsized of current positivity rates; being a small space it has a massive affect on our operations.
As with all cancellations, if we can fill your seats, we will refund your purchase.
Why is there a 22% administrative fee?
We do not accept gratuity at No Relation. This charge goes directly to benefit staff & chefs at No Relation. Beverages, additional bites, and any additional purchases at No Relation are also charged an administrative fee.
What if there is snow or other public emergency?
If there is a snow emergency and public transportation must close or we are unable to open, we will refund your reservation and you can reserve with us at a later date. Acts of God, government authority, disaster, strikes, civil disorders, or other emergencies, any of which make it illegal or impossible to provide the facilities and/or services of your event will result in cancelation. It is provided that this reservation may be terminated for any one of such reasons by written notice from one party to the other without liability.
We cannot guarantee dates to reschedule existing reservations due to emergencies.
Do you have a waitlist?
You can set an availability alert in the OpenTable mobile app.
How can I make a reservation for a large party?
No Relation can take parties up to nine guests. You may reserve parties of one up to nine guests Monday through Thursday. Friday through Sunday parties of 6 or more can reserve by planning a private event. Because reservations fill quickly on the weekends we recommend looking outside of the 30 day availability window to ensure that we have a date that works for you. You can inquire about a private event through our event page.
Do you do private events?
Yes, if you want to host close friends or colleagues for a special occasion we offer seating buyouts at 6pm or 8:30 or you have the option to have a full buyout for the evening. A seating buyout would be very similar to a regular seating, offering the traditional 14-course omakase with an option for additional bites and supplements. Full buyouts have additional menu options and may be able to accommodate more than 9 people. If you would like to learn more about pricing, check availability, or reserve a private event please fill out the form on the website or email events@norelationboston.com
Do you have pairings?
We do! We offer sake or wine pairing. Each pairing includes 6 labels poured for the 14 courses of Omakase. The list can be provided in the space upon verbal request.
Can I order drinks from Shore Leave during my omakase at No Relation?
You are welcome to order Shore Leave cocktails while at No Relation. The wait time for the preparation of the drink can be significant however as Shore Leave hosts large groups of people. We do encourage you to join Shore Leave at their bar prior to or after your reservation at No Relation. No Relation offers beverage menu of high quality with sake and wine as well as a small list of spirits and beer, and dessert drinks.
Can I see the menu ahead of time?
There is a sample omakase menu available on the website. This menu is an example of the offerings at No Relation but is not necessarily an accurate reflection of specific dishes that are offered on any given evening.
How do I make a reservation if I have a gift card?
Please email us at giftcards@norelationboston.com and we can help book your reservation. We do require a credit card number to hold and guarantee your reservation. Once in the space, we can process your gift card and apply it to your omakase balance. Gift card reservations are held to the same cancellation policy as regular reservations. See our Gift card page for additional details.
What do I do if I’m running late?
Please let us know if you are running late by texting a reply to your confirmation text before your reservation. Although we understand that things happen, please note that being even 15-30 minutes late can affect your experience. The chefs will do their best to catch you up if you have missed any courses.
Why doesn’t anyone answer the phone when I call?
Due to limited staffing and specific hours of operation we utilize an AI services to guide our guests who opt to call us. Primarily function of AI is to great guests and assist with reservations. If further assistance required AI will forward the call to our voice mail that in turn transcribes the message to an email that immediately alert the staff of a needed assistance. This is one the best way to reach us with a message. If you wish to use a direct email please do so by writing to info@norelationboston.com
Can I walk in and grab a seat if I don’t book a reservation in advance?
The best place to check for last-minute availability is OpenTable. We will also announce availability and cancelations on our Instagram account: @norelationbos
Because we have 9 seats, there may be a single seat available on any given night.
You are always welcome to check availability and join us if we have the seat open. If you are at Shore Leave and have an interest in No Relation, always ask. We are happy to welcome you without a reservation if we have availability. If you are looking to treat yourself on a whim, we always love it when someone comes in unexpectedly to #bethe9thseat!
Where can I park?
No Relation offers discounted parking for the lot at the corner of Albany Street & Traveler Street, INK UNDERGROUND (Laz Lot #5, 90 Traveler St.). The lot is located beneath Interstate 93. Please bring your parking ticket to the No Relation for a validation sticker. Parking costs $5 per car and can be paid in the lot.
PLEASE NOTE: If the attendant/auto-attendant does not issue a ticket, you are in the wrong lot. We do not validate for the parking lot requiring a credit card upfront.
VALET SERVICE
We cannot currently offer valet services.
PUBLIC PARKING
There is metered parking along Harrison Avenue. Please do not park in the Whole Foods lot or the Sepia lot as those lots are monitored and vehicles will be towed.